Although most of EvEnt’s reputation is based upon support for Macintosh-users, the vast majority are in mixed environments.
We deliberately run our own mixed-environment to ensure we are exposed to the same issues that our clients are.
Therefore unlike some Mac-only support companies, we are equally at home supporting SMEs on both their Mac’s and PC’s.
Amongst our Corporate clients, we are usually operating in support of a larger PC-maintenance departmenst or contractors where we provide the support for the “Mac Department”, whilst providing liaison between the end-users and the rest of the enterprise.
EvEnt has for some time installed and supported SMEs with Small Business Serversolutions. With the introduction of OSX, EvEnt has been at the forefront of Macintosh integration into Windows Active Directory environments, and the on-going support thereof.
Of particular interest to many small businesses is our ability to support Sage Line 50 and its integration in a mixed Mac/PC environment.
Support Modules
Every customers’ needs are different, so for this reason we provide a number of “Support Modules” from which you can assemble a personalised “Support Package” that best suits your requirements and budget.
The Modules can also be varied between different Users or Equipment.
The Modules available are:
teleCARE
On-Site Service
Parts Cover
Loan Stock
Integra
Creative Apps Support
Infrastructure Support
You can take as many or as few as your business needs dictate, balanced against the risks you face.
Within reason that can also be varied throughout the life of your contract to reflect the dynamics of your business.
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