EvEnt sees Managed Services as providing seamless support on a day to day basis for your Enterprise-level systems, to maintain their operation in the most efficient manner possible, without the need for frequent intervention/decision taking on the client's part.
Primarily aimed at Server and Network infrastructures, our goal is to keep your existing systems running smoothly through the provision of a combination of on-site and remote services.
What is included:
- Ensuring Operating System Updates, security updates and patches are maintained
- Anti- Virus Definition Updates and maintenance
- Estate management and Auditing
- Font and Document Management
- License Compliance and Maintenance
- Permission handling and administration
- Administration of locally host services, ie.. Shares, FTP, Mail, HTTP, etc when hosted on local servers
- Server OS Support and Updates
- RAID and general storage management
- Management of Users and Groups, permissions change, Security and Password management
- Remote monitoring and pre-emptive service
- Asset Management and Software and Licensing compliance
- Data Backup and Archival service, Planning and Off-Site service, Remote (Internet) Back up, Restore Testing
- Disaster recovery planning and test, Business Continuity planning
- Network cabling and other infrastructure
- Other Services unique to your business can also be incorporated.
Support Modules
Every customers’ needs are different, so for this reason we provide a number of “Support Modules” from which you can assemble a personalised “Support Package” that best suits your requirements and budget.
The Modules can also be varied between different Users or Equipment.
The Modules available are:
teleCARE
On-Site Service
Parts Cover
Loan Stock
Integra
Creative Apps Support
Infrastructure Support
You can take as many or as few as your business needs dictate, balanced against the risks you face.
Within reason that can also be varied throughout the life of your contract to reflect the dynamics of your business.
Download our brochure
Event Brochure 3.8MB