People Support Modules
Your staff are your most valuable asset.
EvEnt support packages are aimed at keeping them as productive as possible.
Thats why we focus on solutions to help them work as efficiently as possible, and to sort out issues that might prevent them from working with the minimum of fuss.
teleCARE
A remote support service providing telephone and remote access support direct to end-users from our UK-Based engineers.
As our primary diagnosis service, it is the entry point into the support process for most customers.
Application Support
This is a telephone / remote support module that provides live support for the most popular software packages on the Macintosh platform.
Two modules are available to each user
- Creative Applications
- Business Applications
When taken together, they provide a complete “Technical Support Department in a box”