Contract Maintenance & Support
How our support packages are structured
Every customers’ needs are different, so for this reason we provide a number of modules from which you can assemble a “Support Package” that best suits your requirements and budget.
A little like ordering a pizza, we provide the base, you choose the toppings.....
Our Support services can be grouped together
- People Support
- Hardware Support
- Infrastructure Support
Within each group, there are several modules, which can be selected or customised to best match the needs of your company.
People Support Modules
- teleCARE - User Support
- Integra - Desktop Support
- Apps Support & Training
- Telephone & Remote Access
- 20 Min fix in 70% of cases
Infrastructure Support
- Server Support
- Managed Services
- Active Directory Integration
- Internet Maintenance
- Printers & Peripheral